If you want to see the property, you’ll need to arrange an appointment with the manager or caretaker. You can do this when you call them to ask about vacancies (see step 2). Make sure you know the day and time to meet them at the property, and how to get there.
Check whether the property is accredited
All properties you find through a Housing Service Centre or on the Public Register of Residential Services have been accredited and registered. This means they have been inspected and found to meet standards to ensure your safety.
There are a few ways you can check if the accommodation is accredited:
- First check the Public Register of Residential Services to see if the premises is registered and accredited .
- Look for a certificate of registration and accreditation in or near the entranceway (this should always be displayed).
If you can’t see a certificate, ask the manager to show it to you.
Find out your rights and responsibilities
Tenants living in rooming accommodation have certain rights and responsibilities. During your visit, the manager or caretaker may give you documents, including house rules and a Residential Tenancy Rooming Accommodation Agreement. These provide you with information about your responsibilities as a tenant.
House rules could include things such as:
- keeping the common areas clean
- where any designated smoking areas are
- when visitors need to leave the house
- how to pay rent
- who to contact if you have a problem or question.
Some residential services have live-in caretakers who can help with questions and maintenance requests.
A rental agreement should include:
- the length of the lease
- your rights and responsibilities
- rent payment and bank details
- any other special clauses.
Make sure you’re ok with everything in these documents before applying for a room.
If you decide to apply for the room, they will ask you for your details and an emergency contact—make sure you have this person’s contact details with you. You will be given the operator’s details in case you need to contact them.
If your application is approved, the next step will be to sign a rooming accommodation agreement.